An integrated management system brings quality, safety, environment and risk into a single framework rather than three or four systems running side by side. For senior leaders that changes who owns what, which decisions can be delegated and what an external auditor finds when they arrive.

It is fast tracked and self-paced. Eight sections of 10 to 20 minutes, 2 hours in total, so you never need a clear afternoon to make progress.

This module covers what an IMS is, why organisations adopt one and what it takes to make it work in practice. It is written for leaders in any sector, using a construction group pursuing ISO certification as the worked example throughout.

Eight sections build on one another: why an organisation has an IMS, how an IMS is structured across five document levels, roles, responsibilities and authorities, the IMS across the project lifecycle, the seven step non-conformance and corrective action process, performance evaluation, KPIs and management review, the electronic document management system and IMS app, then a twelve month rollout plan to certification. Three real failures, Pike River, Grenfell Tower and Opal Tower, show what happens when systems, ownership and hold points break down. Each section closes with reflection questions aimed at your own organisation.

Eight sections to help pace and space your learning. Includes pre/post survey measure to track changes, evidence-based content delivered in 10-20 minute pieces, activities to develop, embed and apply learning, trained speaking AI coach support, quiz which provides a Certificate of Completion as evidence to claim CPD.

Learning Outcomes

By the end of this course, participants will be able to:

  • Explain what an integrated management system is, and why an organisation would adopt one instead of separate quality, safety and environmental systems.

  • Describe how an IMS is structured, from the manual at level zero through policies, registers, procedures and forms.

  • Identify the key IMS roles, the authorities that sit with each and the escalation path when work is unsafe.

  • Apply the stage gate requirements that govern each phase of a project or program of work.

  • Work through the seven step non-conformance and corrective action process, including root cause analysis.

  • Interpret the KPIs and management review cycle that show whether the system is performing.

  • Describe what a twelve month rollout to ISO certification involves and your own role in it.

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Build a practical understanding of Integrated Management Systems and what it takes to lead them effectively.

Course curriculum

    1. Get your Start and Finish Measure

    2. About The Quiz Connected to this Module

    1. Section 1 - Introduction and Definitions

    2. Section 2 - IMS Structure

    3. Section 3 - IMS Roles, Responsibilties and Authorities

    4. Section 4 - The IMS Across a Project Lifecycle

    5. Section 5 - The Seven Step NCR and Corrective Action Process

    6. Section 6 - Performance Evaluation, KIPs and Management Review

    7. Section 7 - The Electronic IMS System: Forms, Registers & How They Link

    8. Section 8 - Sample 12 Month IMS Rollout Plan

    1. HERE

Learning Ecosystem: Layer 5

  • $59.00
  • 11 lessons
  • Format: Series of webinar style video lectures. Suggested learner time: 2 hours in total, taken in 10 to 20 minute pieces at your own pace. This covers the content, the activities and the quiz.
  • Authored by Dr. Mike Conway and Daniela Kraus
  • Presented by Daniela Kraus