We make around 35,000 decisions a day, most of them automatically. That efficiency is essential and it is also where most errors start. The stakes rise sharply when decisions are complex and involve other people. Around half of major strategic decisions are considered failures within two years, made not by careless people but by intelligent, experienced professionals under real conditions.

It is fast tracked and self-paced. Eight sections of 10 to 20 minutes, 2.5 hours in total, so you never need a clear afternoon to make progress.

This module takes you from theory to practice, so you understand how decisions are actually made and how to make better ones, for yourself and for the people you lead or advise. It builds progressively through dual process, fast and slow, thinking, cognitive biases and heuristics, behavioural science principles, a practical 7 step decision framework, real world case studies of great and poor decisions, the link between decisions and outcomes, then techniques for deciding better.

Every concept is paired with tools you can apply immediately, whether the decision is a work one or a personal one.

Eight sections to help pace and space your learning. Includes pre/post survey measure to track changes, evidence-based content delivered in 10-20 minute pieces, activities to develop, embed and apply learning, trained speaking AI coach support, quiz which provides a Certificate of Completion as evidence to claim CPD.

Learning Outcomes

By the end of this course, participants will be able to:

  • Explain how we make decisions, including dual process, fast and slow, thinking and the role of the unconscious mind.

  • Recognise common cognitive biases and heuristics and how they lead capable people to predictable errors.

  • Apply behavioural science principles to real decisions.

  • Use a structured 7 step decision framework to approach higher-stakes choices.

  • Analyse real world case studies to distinguish great decisions from poor ones and connect decisions to their outcomes.

  • Apply practical tools and techniques to make better decisions, for yourself and those you lead or advise.

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Build the skills and confidence to make clearer, more effective decisions in complex situations.

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Course curriculum

    1. Get your Start and Finish Measure

    1. Theory: Dual-Process Thinking

    2. Cognitive Biases & Heuristics

    3. Behavioural Science Principles

    4. A 7-Step Decision Framework

    5. Great & Poor Decisions: Cases

    6. Decisions & Outcomes

    7. Making Better Decisions

    8. Practical Exercises

    9. References

    1. HERE

Learning Ecosystem: Layer 2

  • $59.00
  • 11 lessons
  • Format: Series of webinar style video lectures. Suggested learner time: 2.5 hours in total, taken in 10 to 20 minute pieces at your own pace. This covers the content, the activities and the quiz.
  • Authored by Dr. Mike Conway
  • Presented by Dr. Mike Conway